Introduction

When you visit our website and use our service, certain information about you and your usage of the site is collected to track, among other things, the number of visitors to our site, the pages that attract the most attention, and the geographical locations from which we have the most visitors. If you do not want information to be collected, you should opt-out of the use of Analytics cookies at the bottom of this page. Below, we have detailed the information collected and its purposes.

Publisher

Torben IT ApS
Dybendal Alle 12, 1. K20, 2630 Taastrup
CVR: 3963 0605
+45 7777 4663
contact@torbenit.dk
Data Controller: Torben Hansen

Cookies

The website uses "cookies," which are text files stored on your computer, tablet, or mobile device to recognize your device and remember your settings, perform statistics, and target content accordingly. Cookies cannot contain harmful files such as viruses or others. It is possible to delete or block cookies. See the instructions at https://minecookies.org/cookiehandtering/

You can change your cookie settings and see a description of the data storage we use in our cookies at any time: Cookiebot settings

Data Collection

Personal Data

Personal data includes all kinds of information that can be attributed to a person. When you use our website, we collect and process some of this information, as well as when you subscribe.

We typically collect and process the following types of information: a unique ID, technical information about your computer, tablet, or phone, your IP address, geographic location (country and city area), and the pages you click on. This only happens while you are on our website.

Contact Forms

When you use our contact form submission options on the website, the information is stored and sent to our mail system, so we can answer your questions. The contact forms are not used for marketing, newsletter subscriptions, or the like unless requested by you, and your data is not forwarded outside the organization without relevance to the subject and without your full consent.

Analytical Tools

To provide the best insight and comparison of data for our website, we use the following analytical tools based on the above anonymous data: Google Analytics, Google Tag Manager,

You have the right at any time not to be included in our analyses. However, we appreciate your assistance in improving our website, so we can understand what and where to focus our efforts.

Sub-processors

(Who we share your data with)

Processor Function Country Data Sharing
Dinero Accounting Denmark Economy, purchase invoices, invoice addresses, and CVR data
Digital Ocean Website hosting Netherlands Web hosting files, SQL data, and backups
Stripe Receive online payments United Kingdom Transaction and order data
Zoho Emails India Emails

Data Storage

Security

We have taken technical and organizational measures to prevent your information from being accidentally or unlawfully deleted, disclosed, lost, impaired, or accessed by unauthorized individuals, abused, or otherwise processed in violation of the law. In the event of a data breach, all our registered users will be contacted within 72 hours with a message about which data has been lost, as well as guidance on what to do about it. Our first priority in such a situation is to close the security breach to minimize data loss for users.

Data Protection

We value your data, just as we do with our own, so we protect our (and your) data with the following initiatives, which we constantly update: SSL Encryption,

Data Retention Period

If you write and submit data to the website in the form of contact forms, this data will be stored on the site for up to 1 year to refer to previous agreements and comments from these forms.

The site administrators can at any time view and edit the information available to users in their profiles.

Analytical data is archived indefinitely to view and follow our online growth and improve our activity.

Our customer purchase archives are archived in accordance with applicable Danish laws.

Data Breach Procedures

Our procedure in the event of a break-in and attack on our site includes these points:
1. The site and backend are taken offline until the damage is restored.
2. Report the use to the appropriate authority. Criminal activities will be reported to the police.
3. Those involved whose data has been compromised will be notified via email.
4. Implement measures to prevent the same incident from occurring.

Data Rights

Export and Deletion of Data

You have the right to access the data we store about you. You can request to have a file with the personal data we have, including all data you have provided to us, exported. You can also request that we delete all personal data. This does not include any data that we are required to keep for administrative, legal, or security purposes.

Contact the data controller via email or phone as indicated at the top of this page.